It's not just about technology. It's about how we deal with it.
Monday, July 03, 2006
Today's Call To Helpdesk
Me, giggly: "You know, when I consented to being put on hold, I was not informed that the hold music would be It's A Small World." Him, so apologetic: "Yeah, really sorry about that. If I could change it I would. Was it the hip hop version?"